Privacy Policy
Last updated: December 16, 2024
1. Introduction
Bitewize ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
Account Information
When you create an account, we collect your email address, name, and any profile information you choose to provide.
Usage Data
We collect information about how you use the Service, including courses created, lessons completed, quiz scores, and learning preferences.
Payment Information
Payment processing is handled by Stripe. We do not store your credit card details. Stripe's privacy policy applies to payment data.
Device Information
We may collect device type, browser type, IP address, and operating system for analytics and security purposes.
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Service
- Personalize your learning experience
- Process payments and manage subscriptions
- Send you important updates and communications
- Analyze usage patterns to improve our AI models
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. AI and Content Processing
When you create courses, your prompts are processed by AI systems (Google Gemini) to generate educational content. We may use anonymized prompt and content data to improve our AI capabilities.
Courses you create are publicly accessible by default to help other learners discover educational content. You can control whether your profile is shown as the course creator.
5. Data Sharing
We may share your information with:
- Service Providers: Third parties that help us operate the Service (Supabase for database, Stripe for payments, Google for AI)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
6. Data Security
We implement appropriate technical and organizational measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security audits. However, no method of transmission over the Internet is 100% secure.
7. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time. Some information may be retained for legal or legitimate business purposes.
8. Your Rights
Depending on your location, you may have the right to:
- Access and receive a copy of your data
- Correct inaccurate information
- Delete your account and data
- Object to or restrict certain processing
- Data portability
- Withdraw consent where applicable
To exercise these rights, contact us at support@bitewize.io.
9. Cookies and Tracking
We use essential cookies for authentication and security. We may use analytics tools to understand how users interact with the Service. You can control cookie preferences through your browser settings.
10. Children's Privacy
Our Service offers age-appropriate content for users of all ages. However, account creation requires users to be at least 13 years old, or the minimum age in their jurisdiction. Parents or guardians should supervise children's use of the Service.
11. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers in compliance with applicable laws.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. Your continued use after changes constitutes acceptance.
13. Contact Us
For questions about this Privacy Policy or our data practices, please contact us at: