Terms of Service
Last updated: December 16, 2024
1. Acceptance of Terms
By accessing or using Bitewize ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.
2. Description of Service
Bitewize is an AI-powered learning platform that generates personalized educational courses, flashcards, and quizzes. The Service includes free and paid subscription tiers with varying features and usage limits.
3. User Accounts
To use certain features of the Service, you must create an account. You agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities under your account
4. Subscriptions and Payments
Paid subscriptions are billed monthly through Stripe. By subscribing, you authorize us to charge your payment method on a recurring basis until you cancel.
You may cancel your subscription at any time through your account settings or billing portal. Cancellation takes effect at the end of your current billing period.
Refunds are handled on a case-by-case basis. Contact support@bitewize.io for refund requests.
5. Acceptable Use
You agree not to use the Service to:
- Generate illegal, harmful, or offensive content
- Violate any applicable laws or regulations
- Infringe on intellectual property rights of others
- Attempt to bypass usage limits or security measures
- Share account credentials with unauthorized users
- Use automated systems to access the Service without permission
6. AI-Generated Content
Content generated by our AI is provided for educational purposes only. While we strive for accuracy, AI-generated content may contain errors or inaccuracies.
You retain ownership of the prompts you provide. Courses and content you create are your property, though we reserve the right to use anonymized data to improve our Service.
By default, courses you create are publicly accessible to help other learners. You can control visibility settings in your account.
7. Intellectual Property
The Service, including its design, features, and technology, is owned by Bitewize and protected by intellectual property laws. You may not copy, modify, or distribute our software or branding without permission.
8. Limitation of Liability
The Service is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the Service. Our total liability is limited to the amount you paid us in the 12 months prior to any claim.
9. Termination
We may suspend or terminate your account if you violate these terms. Upon termination, your right to use the Service ceases immediately. You may request deletion of your data by contacting support.
10. Changes to Terms
We may update these terms from time to time. We will notify you of significant changes via email or through the Service. Continued use after changes constitutes acceptance of the new terms.
11. Contact
For questions about these Terms of Service, please contact us at support@bitewize.io.